Have a question about which part fits your vacuum or robot vacuum? Email us and a member of our parts team will reply.
We usually reply within 1–2 business days.
Help us answer faster
- Your exact model. Check the label under the robot or on the base station, for example “Roborock S8 Pro Ultra” or “Shark AV2501AE”.
- The part you need. Main brush, side brush, filter, dust bag, mop pad or something else.
- A photo of your current part or its mounting point, if you can.
Orders placed on Amazon
If you bought a part from our Amazon store, please include your Amazon order ID. You can also contact us through Your Orders on Amazon.